ADMISSIONS
Our activities are open to all. However, we ask all participants to respect the following prerequisites:
Know how to swim and be comfortable in the water
Not have any medical contraindications for the practice of sports (heart disease, recent injury/operation, back problem, etc)
Inform your guide before the activity if you suffer from any illness (asthma, allergy, etc.), or any other disability.
Respect the minimum ages according to the activities.
Minors must be accompanied or have parental authorization.
INDIVIDUAL RESERVATION
REGISTRATION / RESERVATION
REGISTRATION / RESERVATION
All reservations can be made either by phone or by email.
No reservation is validated orally.
Your reservation is effective only after reception of a confirmation sms/email and the realization of the bank imprint of 20% via a Specifique link. You may also be asked to pay the deposit directly at our base.
PAYMENT
The totality of the payment is made on the place of appointment with the method of payment indicated at the time of the reservation.
We do not accept payments by credit card, E-ANCV, ANCV and checks are limited to an amount of 120€ per reservation and an identity card will be required.
CONDITIONS OF CANCELLATION/MODIFICATION OF RESERVATION
The acceptance of the reservation by the realization of the bank deposit of 20%, acts as a contract and commits you to accept and respect the conditions stated below.
Cancellation without charge up to 3 days (excluded) before the activity.
Cancellation 3 days (included) before the day of the activity: the 20% bank imprint is kept whatever the reason of the cancellation. (Exception possible on a case by case basis).
Cancellation the day before or the day of the activity: the totality is due. You will be asked to pay by bank transfer. The previous bank imprint will be deducted and kept.
Any cancellation, even partial, on the D-day is due.
RESERVATION GROUP OF 5 to 10 PEOPLE
REGISTRATION / RESERVATION
All reservations can be made either by phone or by mail.
No reservation is validated orally.
Your reservation is effective only after reception of a sms/email of confirmation and the realization of the bank imprint of 50% via a specific link. You may also be asked to pay the deposit directly at our base.
PAYMENT
The totality of the payment is made on the place of appointment with the method of payment indicated at the time of the reservation.
We do not accept payments by credit card, E-ANCV, ANCV and checks are limited to an amount of 120€ per reservation and an identity card will be required. Full payment by bank transfer is accepted if it is done at least 3 working days before the activity.
CONDITIONS OF CANCELLATION/MODIFICATION OF RESERVATION
The acceptance of the reservation by the realization of the bank deposit of 50%, acts as a contract and commits you to accept and respect the conditions stated below.
Cancellation without charge up to 5 days (excluded) before the activity.
Cancellation 5 days (included) before the day of the activity: 30% of the bank imprint is kept whatever the reason of the cancellation. (Exception possible on a case by case basis).
Cancellation 3 days (included) before the day of the activity: the 50% bank imprint is kept whatever the reason of the cancellation. (Exception possible on a case by case basis).
Cancellation the day before or the day of the activity: the totality is due. You will be asked to pay by bank transfer. The previous bank imprint will be deducted and kept.
Any cancellation, even partial, on the D-day is due.
RESERVATION FOR GROUPS OF 10 PEOPLE OR MORE
The reservation can be made by phone but will always be validated by a confirmation email containing a quote and the general sales conditions.
Deposit and payment
Payment of 30% required at the time of reservation
50% payment 15 days before the activity
100% payment 7 days before the activity
Cancellation conditions
No charge for cancellations up to and including 20 days before the activity.
The 30% deposit is retained for any cancellation between 20 and 15 days before the activity.
The 50% deposit is retained for any cancellation between 14 days and 4 days before the activity.
The totality of the service, 100%, is due for any cancellation 3 days (included) before the date of the activity.
CANCELLATION ON OUR PART
We reserve the right to cancel the planned activity at any time without any compensation. Concerned and responsible for your safety, the guide can at any time take the decision to cancel or modify the activity.
In case of cancellation, case of force majeure: bad weather, fire, etc.. The bank imprint will be cancelled or the deposit refunded. The service, if paid, will also be refunded in full, but no additional compensation can be requested.
In the event of a change in the itinerary, with your acceptance, for the above-mentioned reasons, no reimbursement will be made and no additional indemnity will be requested.
In case of cancellation or modification of the course due to the physical ability of one or several participants, no refund will be required.
In case of late arrival of participants at the meeting time, the activity may have to be cancelled and the total amount will be due as for a late cancellation.
THEFT, LOSS AND DAMAGE
VERDON XP & The Funny Helmets© is not responsible for theft, loss or damage of personal belongings of its clients. We ask you not to bring any valuable object during the activity and in our trucks.
The equipment provided is the responsibility of the participants. Any damage caused voluntarily or by non-compliance with the instructions will be billed.
INSURANCE/SECURITY
VERDON XP & The Funny Helmets© has taken out a Civil Liability insurance contract with the Allianz company, specifically for the supervision of white water activities. This liability insurance is included in the price of the services.
Allianz I.A.R.D – 1 cours Michelet – CS 30051 – 92076 PARIS LA DEFENSE Cedex. Guarantee by contract n°: 55.885.787 subscribed by the SNGP CKDA
We ask all participants to be insured through their own liability insurance to cover certain accidents, theft, loss, damage.
All our guides, both salaried and independent, are individually insured. They also have all the diplomas required for the activities they will lead. These diplomas are visible on our base or on simple request.
